Investigating Computer based Record Keeping Systems Application among Small and Medium Scale Enterprises

Abstract

This study examines computer based record keeping systems among small and medium sized enterprises (SMEs) in the Obuasi Municipality of Ghana. The study surveyed 200 SME owners or managers in the municipality with three years or longer operating history, using purposive random sampling. Furthermore, the study employed both open and closed-ended questionnaires, formal and informal interviews and desktop studies to gather information from owners and operators in SMEs. The interviews focused on record-keeping abilities, attitudes towards accounting, and the impact of record-keeping on business viability and stability. The findings show that SMEs typically use manual financial record keeping. However, daily sales books are the most common method. Nevertheless, most SMEs do not create financial reports using computerized systems, thereby negatively impacting their operations. Therefore, the study suggests that the National Board for Small Scale Industries (NBSSI) should collaborate with charitable NGOs to establish training opportunities that provide basic ICT skills and development programs to SMEs in other to improve their decision-making and overall performance.